Return & Refund Policy
30-Day Refund & Exchange Policy
At Wavytalk, we want you to be completely satisfied with your purchase.
You may return or exchange undamaged products within 30 days of delivery for a full refund or replacement. Once the item is received at our warehouse and inspected, the refund or exchange process will begin.
Eligibility & Notes
Returns must include all original accessories.
Items must be returned in their original packaging.
Customers are responsible for return shipping costs. Wavytalk does not provide pre-paid shipping labels.
For returns not related to product quality, a $5 restocking and shipping fee will apply.
For returns related to product quality, Wavytalk will refund the full cost of the product, including shipping, typically within 5–10 business days after inspection.
Items that do not meet these requirements may be rejected.
Eligibility & Notes
For pre-order items, the 30-day return period begins from the date the product is delivered, not from the pre-order purchase date.
You may request to cancel a pre-order that has not yet been fulfilled for a full refund.
Once the pre-order has shipped, the order will follow the standard 30-day return and refund policy outlined above.
Subscriptions
For subscription purchases, returns are eligible only for the most recent delivery within 30 days of receipt.
Subscription orders that have already been processed or shipped cannot be canceled or refunded, but you may cancel future deliveries at any time from your account.
Refunds for subscription products will be issued to the original payment method once the returned product is received and inspected.